Your privacy is important to us, all profile information provided will be used solely for the rewards and rewards affiliated programs.
What is the required information?
We collect information from you when you fill out the profile page section on the rewards portal site. When redeeming items from the site, you may be required to enter certain information such as shipping address, phone number, etc. The users are responsible for safeguarding their confidentiality on the rewards portal.
What information provided is used for?
Any information we collect from you may be used in the following ways,
- To improve customer service (your information helps us to effectively respond to your customer service requests and support needs).
- To process transactions, your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever other than for the express purpose of delivering the purchased product or service requested by the customer.
- To send periodic emails, the email address you provide for order processing may be used to send you information and updates on your order.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you access your personal information. The users are responsible for safeguarding their confidentiality on the rewards portal.
Do we use cookies?
We do not use cookies
Do we disclose any information to outside parties?
We will provide your personal information to our affiliates or other trusted businesses or persons to process your order(s), based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
We may also share non-personally identifiable information publicly and with our partners – like partners, consultants, advertisers, or connected sites. For example, we may share information publicly to show trends in the general use of our services. Your explicit consent will be requested if we need to share sensitive personal information. By using our site, you consent to our privacy policy.
Changes to Our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 01/06/2022.
Privacy and Consent to Marketing and Disclosure of Personal Information
To provide these services to you, we may be required to disclose your personal information to third parties. You consent to and authorize us to disclose your personal information, in the ordinary course of our providing these services to you, to such third parties from time to time and indemnify us from any liability you may incur associated with or arising from us acting by this consent. You confirm and consent that Fidelity Bank Plc, may process (collect, use or otherwise deal with) your information (including processing outside of the borders of Nigeria), which was voluntarily provided, for the purposes of providing services and products to you under this loyalty program, according to the applicable privacy policies and requirements of the law. You confirm that you have read and understood the applicable program terms and conditions, specifically the portion relating to the processing of your personal information, and our privacy policy. You confirm that the information provided by you is true, correct, and current and that you will inform Fidelity Bank Plc if it changes.
Notices, Confirmation, and Statements
You agree that publishing a notice on the program website or sending you a notification via email, SMS, or through your Fidelity Bank mobile app will constitute sufficient notice to you. Kindly remember that it is your responsibility to provide us with your most up-to-date contact details, as and when they change. For contractual purposes, you consent to receive communications from Fidelity Bank Plc electronically and you agree that all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Should you fail to object with Fidelity Bank Plc within 24 (twenty-four) hours after such notice has been sent, it will be considered that you have accepted the transaction or new information as being valid and binding in all respects. Availability of the loyalty Program website may be unavailable from time to time due to routine maintenance, emergency repairs, unplanned/unanticipated system failures, or because of the unavailability of any electricity, telecommunication system, or networks. Fidelity Bank Plc cannot be held liable in the event of such occurrences We shall notify you of all planned/scheduled maintenance activities ahead of their occurrence.